Actividad del Area:
Customer Engineering support to build offers to customers.
Objetivos de aprendizaje:
At the end of the year the candidate will have significantly contributed to the Digital Transformation of Telefonica, having left a legacy in the form of a content repository and will be a significant asset to Telefonica
Plan de Formación:
Organization of Telefonica, CCDO, Telefónica Business Solutions.
Bid Management and Engineering overall Processes
Bid Management Initiative - basic principles
Roles and responsabilities in a customer opportunity - who does what
Presales Tools/SIGMA/Salesforce
Funciones a desempeñar:
Manages all bid content for quality and accuracy. As the content manager for TGSOLUTIONS the candidate will be a focal point of content. they will learn and engage with practically every facet of the business. The role will be to build a function/repository and processes out of nothing, working with product, pre sales, sales and all of the other departments that own the business content that is needed for bid responses. Improve Content library (index) of content and ensure all content has unique reference
Ensure that all content for each area is up to date via regular updates with Content Owners
Ensure all content is signed off via Content Owners Format all content to correct TGS template/branding
Review all content to ensure accurately sells benefits/ solutions – make suggestions to content owners on changes needed
Upload all content to One Drive or Future Bid Management Tool
Act as a pre-sales central point for requesting non-technical/product information related to new bids
Identify new content owners within Product/Marketing for new content
Manage Repository for Signed Contract Information
Manage Repository of Submitted RFPs and ensure submissions and business cases are stored
Manage Database of Product specific Questions and update when RFPs are submitted
Create log of all templates and forms used by TGS Pre-Sales
Ensuring latest version of all templates and forms used by TGS Pre-Sales held on One Drive
Ensuring all templates/forms used by TGS Pre-Sales are regularly updated
Implement and maintain scripts on Future Bid Management Tool for TGS generic proposals ( future-potential )
Manage licenses for TGS for Future Bid Management Tool ( future – potential )
