At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move are constantly redefining what’s possible — and we’re proud to back each other every step of the way.
American Express is one of the world’s leading payment companies and provides customers with access to products, insights and experiences that enrich lives and build businesses. Our ”Closed-loop” network includes card-issuing, merchant-acquiring and card network businesses. Around the world we provide financial products and services to a broad range of customers, including consumers and businesses of all sizes. Founded in 1850 and headquartered in New York, American Express has a heritage built on service and sustained by innovation.
When you join #TeamAmex, you become part of a diverse global community of over 60,000 colleagues. Your contributions to supporting, promoting and enhancing our brand will have a significant impact on how we continue to back our customers, communities and colleagues now and into the future.
You’ll have the opportunity to develop a range of skills and networks, collaborate on challenging projects that deliver value to our business and customers, learn about our award-winning culture and network across our diverse business units and regions. You’ll become part of a collaborative and inclusive workplace as you build on your technical and interpersonal skills, hear from senior leadership through our Global Speaker Series, be responsible for your own live project, and learn first-hand how we deliver for our customers.
American Express, is looking for an Undergraduate or Masters level student to support the International Card Services, Spain Acquisition team based in Madrid, Spain.
Training Project:
The ideal candidate will join the Consumer and SBS Operations team in Spain, he/she will take part, along the team, in sales activities, and will learn to manage specific processes such as:
- Interacting with other corporate functions (e.g. Global new accounts, credit risk) and the external telemarketing agencies and being tasked to monitor and optimize internal processes.
- Familiarise with the Approval Rate analysis management process for applications of Personal and SBS Cards.
- Gain experience in the operational activities in order to deliver insights to be easier the decision process for the Global New Accounts team.
- To understand the daily metrics to the prioritization of the tasks for the rest of the team.
- Familiarise with the daily core activities to produce internal and external reporting and liaising with the operations units.
The intern will gain experience in the following areas
- Project management skills with ability to interact following the standard dynamics within a sales management and process management structure in a multinational company.
- Design, prioritize and deliver operative process in a complex environment.
- Required knowledge of the main American Express products and services mainly in Acquisition Card and process related.
- Critical thinking, tech financial environment and innovation.
Desirable Skills:
- Meticulous attention to detail and organizational skills.
- You’re able to remain calm under pressure, think on your feet and proactively solve problems.
- Good communication and relational skills.
- Self-starting, innovative thinker who can provide team with suggestions and recommendations for process improvement.
- Fluency in English and Spanish.
- Proficient knowledge of Office tools (Excel, Power Point).
* Please note you need to apply at AmEx career web site: https://aexp.eightfold.ai/careers?query=Campus
