This selection process has already been completed.

Prácticas Business Analysis- DV Consumer Care

VODAFONE ESPAÑA, S.A.U

Madrid (Madrid)

T/2018/30435


What does the company offer?
  • 1 internship vacantNone en VODAFONE ESPAÑA, S.A.U de 9 meses
  • Study assistance of 700.00€ gross monthly
  • 5h. diarias
  • START Programme
  • Work Center en Spain: Avda. America 115. Edif Bilbao Madrid (Madrid)
What profile is the company looking for?
  • University undergrade student or University postrgrade student or University undergrade student pending Final project or University undergrade student pending 1 subject or University undergrade student pending 2 subject or University undergrade student pending 3 subject: Grado en Estadística, Grado en Matemáticas, Grado en Organización Industrial
  • Language Competencies: level B2 of English.
Competency tests

As part of the selection process you will have to carry out these tests:

Proposed training plan

Objetivos del aprendizaje:

Conocer la gestion de las plataformas de atencion al cliente, a partir del analisis de los datos y de la experiencia de cliente

Funciones a desempeñar:

Analyse patterns and propose improvement plan on KPIs.
Define propension models and predictive algorithms.
Deep dive on operative KPIs

Conocimientos deseables:

Database management, SPSS.