AMEX is seeking Interns for Travel & Lifestyle business unit in our Madrid office. This is a paid internship opportunity that will provide the intern with an excellent, hands-on introduction to a thriving, high-growth, entrepreneurial environment.

The candidate will have the opportunity to know the dynamics related to a large company such as American Express regarding the service offered to Premium cardmembers within the Travel & Lifestyle organization analyzing trends about Premium segment.

Within the Digital and Centurion Division of Travel & Lifestyle Services, the intern will learn in the day-to-day to manage premium customers’ requests through several activities.

Training objectives:

• Gain experience in building and leverage on effective business relationships to facilitate contact or get information with dining, airlines, hotels and luxury suppliers.
• Gain experience in the control and analysis of online bookings and related results of sales.
• Partake with the Team Leaders in operational flows coordination and help with the update of the main tools (maintenance of the communications archive with chronological dating and elimination of information no longer valid and uniform graphic formatting of published files)
• Familiarise with the preparation of personalized premium travel plans for premium segment, differently from mass market segment.
• Gain experience in analyze targets and metric data.

Desirable skills & experience:

• Good knowledge of world geography and travel destinations, including the interests and the activities associated with these destinations.
• Keen attention to detail in research, analysis, and documentation
• Ability to analyze data and highlighting critical information.
• Fluent Spanish and English language, both written and spoken
• Knowledge of MS Office (Microsoft Word, Excel, Power Point).