What does the company offer?
-
3 internship vacantNone
en Daimler Group Services Madrid S.A.U
de 12 meses
-
Study assistance of 900.00€ gross monthly
-
7h. diarias
en Jornada partida
-
Work Center
en Spain:
ISLA GRACIOSA, 3 3ª planta
SAN SEBASTIAN DE LOS REYES (Madrid)
-
La beca incluye matrícula en Máster en Decision Making and Innovation 2.0 (Universidad de Alcalá)
What profile is the company looking for?
-
University undergrade student pending 2 subject or University graduate or University preBolonia graduate:
Grado en Economía, Grado en Administración de Empresas, Grado en Turismo
-
Language Competencies:
level C1 of English, level C1 of French.
-
Competencies:
Habilidad para trabajar en un contexto Internacional, Preocupación por la calidad, Trabajo en equipo, Toma de decisiones/resolución de problemas, Habilidades interpersonales.
Competency tests
As part of the selection process you will have to carry out these tests:
Proposed training plan
- Management of the incidences originated in AP/AR/SC areas and the different businesses (via email, telephone, e-Ticketing and FOP). - Document all query information according to standard operating procedures. - Resolution of clients’ and suppliers’ calls and e-mails according to our SLA. - All administrative activities within contract management such as contract creation, activation, prolongation, termination and reactivation. - Analyze vehicle exceeding limits, close to end mileage/duration. - Management of rejected invoices. - Countable analysis of clients and suppliers accounts. - Solution of dunning letters/legal cases. - Execution of clients dunning via CoFiCo. - Outbound calls for unpaid debts or clarifications, contract prolongation, reactivation, termination or mileage balance. - Outbound calls to obtain information or sell products or services. - Generate reports. - Identify and escalate priority issues.
