What does the company offer?
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1 internship vacantNone
en Daimler Group Services Madrid S.A.U
de 12 meses
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Study assistance of 900.00€ gross monthly
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7h. diarias
en Jornada a convenir
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Work Center
en Spain:
ISLA GRACIOSA, 3 3ª planta
SAN SEBASTIAN DE LOS REYES (Madrid)
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La beca incluye matrícula en Máster en Decision Making and Innovation 2.0 (Universidad de Alcalá)
What profile is the company looking for?
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University undergrade student pending 2 subject or University graduate or University preBolonia graduate:
Grado en Dirección y Creación de Empresas, Grado en Economía
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Language Competencies:
level C1 of English.
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Competencies:
Habilidad para trabajar en un contexto Internacional, Compromiso ético, Trabajo en equipo, Motivación, Habilidades interpersonales.
Competency tests
As part of the selection process you will have to carry out these tests:
Proposed training plan
- Management of the incidences originated in Accounts Payable, Accounts Receivable, Service Contracts (AP/AR/SC) areas and the different businesses: via email, telephone, e-
- Ticketing and Front Office Platform (FOP).
- Resolution of clients’ and suppliers’ calls and e-mails according to our Service Level Agreement (SLA).
- Outbound calls for unpaid debts or clarifications, contract prolongation, reactivation, termination or mileage balance.
- Outbound calls to obtain information or sell products or services.
- All administrative activities within contract management such as contract creation, activation, prolongation, termination and reactivation. Analyze vehicle exceeding limits, close
- to end mileage/duration.
- Countable analysis of customers and suppliers accounts.
- Management of rejected invoices.
- Execution of customer dunning via SAP (CoFiCo). Solution of dunning letters/legal cases.
- Identify and escalate priority issues.
- Document all query information according to standard operating procedures. Generate reports.
