What does the company offer?
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1 internship vacantNone
en Daimler Group Services Madrid S.A.U
de 12 meses
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Study assistance of 900.00€ gross monthly
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7h. diarias
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Work Center
en Spain:
ISLA GRACIOSA, 3 3ª planta
SAN SEBASTIAN DE LOS REYES (Madrid)
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La beca incluye matrícula en Máster en Decision Making and Innovation 2.0 (Universidad de Alcalá)
What profile is the company looking for?
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University undergrade student pending 2 subject or University graduate or University preBolonia graduate:
Grado en Turismo, Grado en Economía, Grado en Administración de Empresas
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Language Competencies:
level B2 of English, level C1 of French.
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Competencies:
Habilidad para trabajar en un contexto Internacional, Preocupación por la calidad, Adaptación al cambio, Comunicación oral y escrita en lengua castellana, Planificación y gestión del tiempo.
Competency tests
As part of the selection process you will have to carry out these tests:
Proposed training plan
Management of the incidences originated in AP/AR/SC areas and the different businesses (via email, telephone, e-Ticketing and FOP).
- Document all query information according to standard operating procedures.
- Resolution of clients’ and suppliers’ calls and e-mails according to our SLA.
- All administrative activities within contract management such as contract creation, activation, prolongation, termination and reactivation.
- Analyze vehicle exceeding limits, close to end mileage/duration.
- Management of rejected invoices.
- Countable analysis of clients and suppliers accounts.
- Solution of dunning letters/legal cases.
- Execution of clients dunning via CoFiCo.
- Outbound calls for unpaid debts or clarifications, contract prolongation, reactivation, termination or mileage balance.
- Outbound calls to obtain information or sell products or services.
- Generate reports.
- Identify and escalate priority issues.
